Creating warm moments, one cup at a time.
Hi, I'm Sobita Kumal — a friendly, reliable and customer-focused professional with around 3 years of customer service experience, plus certified Barista and Bakery training.
Friendly service. Careful craft.
Professional Profile
Friendly, reliable and customer-focused professional with strong communication, cash handling, teamwork and multitasking skills. Experienced in busy customer-facing environments and passionate about maintaining high standards of presentation, cleanliness and customer satisfaction.
Education & Training
MBA — York St John University, London Campus, UK — Currently Studying
Bachelor of Business — Public Youth Campus, Nepal
Certificates: Barista Certificate & Bakery Certificate
What I bring to the café
My professional journey
Customer Service Representative
Eve Womens Pvt. Ltd. — Nepal
- Provided friendly and professional service in a busy customer-facing environment.
- Responded to customer questions, requests and concerns in a helpful and timely manner.
- Handled complaints professionally and worked to identify suitable solutions.
- Built positive customer relationships through clear communication and attentive service.
- Assisted customers with product information and general enquiries.
- Worked effectively with colleagues to support daily business operations.
A taste of my café world
Espresso & Café Service
Bakery & Food Presentation
Welcoming Café Environment
Let's connect ☕
I'm interested in opportunities where I can use my customer service, barista and bakery skills while continuing to learn and grow.
Email Me